If you need an auto insurance agent, there are a few facts you need to know before meeting them. The first rule is, if your auto insurance agent is too kind, remember that they are there to save money for the company they work for, not you specifically.
If the regulator wants to discuss something over the phone, ask to meet in person until your insurance claim is resolved. You can also hire the best insurance regulators through the network. You can also check for the best insurance adjuster through the web.
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You can be nice to the insurance company, but stay true to your point of view. Whatever happens at the scene of the accident, it's not the insurance company's fault if the person who hit you is an idiot.
Even if your car is hit by a deer, for example, the insurance company will be called in to assess the extent of the damage to the car. Let the controller do its job again and be friendly. If you hit a deer, it can cause as much damage as a car, or worse in some cases.
An independent motor insurance supervisory authority should also resolve insurance claims quickly. The person may not owe much loyalty to a particular insurance company but wants to collect fees from that company.
Insurance regulators have limited power to resolve claims, but regulators will do everything they can to ensure you are treated fairly. Just be a little careful when dealing with auto insurance agents.